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This version of the Privacy Policy will be applicable as of July 22, 2024.
Greenomy SRL (“Greenomy”, “we”, “our”, “us”) considers the safeguards of Personal Data of Users of its Services of paramount importance. For this reason Greenomy complies with the EU General Data Protection Regulation 2016/679 (“GDPR”).
This Privacy Policy sets out how Greenomy will handle your Personal Data when using our Services.
For the purpose of this Privacy Policy, Greenomy is the Data Controller of your Personal Data.
We may disclose your Personal Data to some of our employees, our service providers and Greenomy’s Affiliate insofar as reasonably necessary for the purposes set out in this Privacy Policy.
Greenomy has in place written agreements with each of its service providers that are compliant with GDPR. Nevertheless, Greenomy remains responsible for the processing of Personal Data within its Services.
Except as provided in this Privacy Policy, we will not share your Personal Data to any third party.
To find out more about how we use cookies, please see our Cookies Policy.
If you book a demo with Greenomy via our Website, the below Personal Data that you submit to us will be forwarded to Calendly, a third-party that provides calendar services.
We use your Personal Data to communicate effectively with you, conduct our business and respond to your demo requests (Article 6.1.(b) and 6.1.(f) GDPR).
Your Personal Data will be stored within Calendly's database and in our internal computer systems for as long as you are still interested in a Greenomy demo.
We use your email address for the sole purpose of sending you the newsletter. The processing of the Personal Data entered into the newsletter subscription form occurs exclusively on the basis of your consent (Art. 6.1.(a) GDPR). You may revoke this consent at any time, by clicking on the “Unsubscribe” link in the newsletter.
The Personal Data you submitted for the purpose of subscribing to the newsletter will be stored by Greenomy until you unsubscribe from the newsletter, following which your Personal Data will be deleted from the newsletter distribution list.
a. Create and manage your account to use the Services
By accepting to use the Services, you and your end customers are entering into a business relationship with Greenomy. We process required Personal Data to perform our contractual obligations toward you and your end customers. This includes: setting up User Account and providing important information related to the Services (Article 6.1.(b) GDPR).
b. Customer Support
We process your Personal Data to administer our customer relationship with the company you represent, including managing your user account, providing customer support, and documenting support matters (Article 6.1.(b) GDPR).
c. Prevent fraud and protect our Services
We have a legitimate interest in ensuring the ongoing security and proper operation of our Services and associated IT services and networks by enabling secure logins (Article 6.1.(f) GDPR).
d. Send communications to you
We have a legitimate interest in providing you with updates on our Services and related offers where you have purchased or shown interest in similar services from us (Article 6.1.(f) GDPR).
e. General aggregation of Personal Data
We have a legitimate interest in creating aggregate data sets for benchmarking purposes as an additional service to Users (Article 6.1.(f) GDPR). These data sets do not allow (directly or by inference) the re-identification of any data subject as the source of such data.
f. Legitimate interest
We may process your information based on our legitimate interests in communicating with you and managing our interactions as well as performing obligations to you and your end customers regarding our Services (Article 6.1.(f) GDPR).
We will keep your Personal Data for as long as we have a contractual relationship with you. Afterwards, we will retain your Personal Data to comply with our legal obligations and unless you request the deletion of your Personal Data.
a. Providing courses
We use your Personal Data to enable you to navigate the Greenomy Academy, to enrol and participate in courses and programs on the Greenomy Academy, to learn effectively in such courses and programs, to obtain products and services on the Greenomy Academy such as certificates. We offer products and services on the basis that it is necessary to fulfil our contractual obligations to you under the Terms of Use (Art. 6.1.(b) GDPR).
b. Communicating with you
We use information we collect to communicate with you, including answering your course and platform questions and notifying you of course and Greenomy Academy maintenance and updates. We do this on the basis of our legitimate interests in keeping learners up to date about our courses and responding to learner questions (Art. 6.1.(f) GDPR).
We will retain your Personal Data for as long as your account is active or as needed for the Greenomy Academyor to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise permitted by applicable law.
Our Webinars are hosted by the platform LiveStorm, a company incorporated under the laws of France, with registered seat at 60, rue François 1er 75008 Paris France. You can find their privacy policy here: https://livestorm.co/privacy-policy.
Greenomy may record the Webinar with a view to publish it on the Platform and the Website to allow its customers to watch the event online. If that is the case, this will be mentioned on the Webinar invitation.
We may record the Webinar solely for the purpose of making it available for invitees who would like to replay it or could not attend it. If the Webinar is recorded, we will inform you and take measures to keep the participants list anonymous. If the Webinar is recorded for further publication, we will make it clear in the invitation.
a. Participation in to Webinars
We use your Personal Data to manage the attendance to our Webinar and keep you updated about them. This includes sending you notifications before the Webinars take place so that you can participate in them (Article 6.1.(b) GDPR).
b. Communication
If the Webinar is held in the framework of a Pilot, we use your Personal Data to communicate to the bank which is inviting your company to the Pilot the contact details of all those included in the list of registrants, subject to your explicit consent (Article 6.1.(a) GDPR). In addition, we use your Personal Data to communicate the name of participants to Greenomy’s Affiliates, subject to your informed consent (Article 6.1.(a) GDPR).
c. Promotion
We may use your Personal Data to contact you for sharing information about Greenomy products and services subject to your informed consent ((Article 6.1.(f) GDPR). Additionally, we may use your Personal Data to inform you of similar future Webinars or to send surveys about Webinars (Article 6.1.(f) GDPR).
Subject to consent as explained above, access to your Personal Data is also granted to Greenomy’s Affiliates and the bank which is inviting your company to the Pilot as the case may be.
We will retain your Personal Data for as long as your account is active or as needed to comply with our legal obligations, resolve disputes, enforce our agreements, and as otherwise permitted by applicable law.
In order to see which Personal Data we collect in our recruitment process, how we use your Personal Data, on what legal basis, and for how long we store your Personal Data, please visit: https://careers.greenomy.io/privacy-policy.
You have the following rights regarding your Personal Data:
a. To know how we are processing your Personal Data and to access to your Personal Data held by Greenomy (DSAR-01);
b. To request the rectification of inaccurate or incomplete Personal Data (DSAR-02);
c. To request the erasure of your Personal Data when, among others, such data is no longer necessary for the initial purposes for which it was initially collected, in accordance with applicable law (DSAR-03);
d. To restrict our processing of your Personal Data, under certain circumstances (in which case we will only retain the Personal Data for the exercise and/or defence of Greenomy's rights) (DSAR-04);
e. To request the portability of your Personal Data, which will allow you to obtain and reuse the personal data in a usable electronic format for your own purposes and across different services without hindrance to usability, including its transmission to another third party (DSAR-05);
f. To withdraw the consent you may have granted to a specific processing, at any time DSAR-06).
In order to exercise any of these rights, please send your Data Subject Access Request by email to privacy@greenomy.io specifying the code of your specific request.
In accordance with Article 77 GDPR you have the right to lodge a complaint with a supervisory authority, in particular in the European Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that Greenomy’s processing of your Personal Data infringes the GDPR.
Please visit the website of your relevant supervisory authority for more information on how to submit such a complaint.
Security is in our DNA and embedded in our people, processes, and technologies. We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your Personal Data. We have implemented several management systems that attests of our security maturity:
-ISO 27001 Certified - Information Security Management System (ISMS)
-ISO 27701 Certified - Privacy Information Management System (PIMS)
-SOC 2 Type 1 (expected Q2 2023) - Attestation of controls designed and implemented
For more information, feel free to reach out to support@greenomy.io.
The Website and the Greenomy Academy may contain links to third party websites. Greenomy is not responsible for the privacy policies or practices of third party websites, so you should pay attention anytime you are redirected to a third-party website and be sure to review its privacy policy.
Greenomy leverages certain third-party service providers to assist us in delivering and maintaining our Services. These Subprocessors are carefully evaluated, selected and bound by contractual obligations that match our own stringent data security and privacy standards, available on the Trust Portal.
We employ commercially reasonable measures to ensure Subprocessors only process your Personal Data for the specific purposes outlined in this Privacy Policy and solely in accordance with our documented instructions.
We implement Data Processing Agreements (DPAs) as well as Standard Contractual Clauses (SCCs) in accordance with Article 46(2)(c) of the GDPR where applicable with the Sub-processors that require them to:
- Implement and maintain robust technical and organisational safeguards to protect the confidentiality and integrity of your Personal Data.
- Process your Personal Data exclusively in accordance with our instructions and all applicable laws and regulations.
- Refrain from disclosing your Personal Data to any unauthorised third party.
- Upon the termination of our agreement with the Subprocessor, delete or return your Personal Data at our direction.
Additional information about the Sub-processors Greenomy uses to support delivery of our Services is set forth in our list of Subprocessors.
If you have any questions about this Privacy Policy or our treatment of your Personal Data, please write to our Data Protection Officer (“DPO”) by email or by post to the following address:
Data Protection Officer
Greenomy SRL
Avenue Louise 54 - 1050 Brussels, Belgium
privacy@greenomy.io
We may update this Privacy Policy from time-to-time by posting a new version on our Website. All changes are effective immediately upon communication. We encourage you to occasionally check this page to ensure you are happy with any changes to the Privacy Policy.
Material modifications will be subject to notification by Greenomy by Website notice, email or any other form of communication.
Any capitalised term used herein will have the meaning ascribed to it under this Section.
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